CUSTOMER CARE

The Customer Care team is responsible for all customer contact across various channels, offering advice and answering questions.

E-COMMERCE

In the E-commerce team, everything revolves around data, personalization, and segmentation. They create a personal and inspiring experience for every visitor on our website.

FACILITIES

The Facilities team keeps everything running smoothly. They know exactly what’s going on within our buildings and make sure both the office and our colleagues stay in top shape.

FINANCE

The Finance team ensures accurate and complete financial administration. They keep a close eye on the numbers and build a strong foundation for our growth.

HUMAN RESOURCES

The HR team puts our people first. They’re responsible for attracting, retaining, and developing our colleagues.

BUYING

The Buying team designs and purchases our collections. They keep an eye on trends, colours, styles, and silhouettes for upcoming seasons.

MARKETING & BRANDING

The Marketing & Branding team strengthens My Jewellery’s brand identity every day. With a strong omnichannel strategy, they continue to surprise our customers both online and offline.

MY WAREHOUSE

In My Warehouse, everything revolves around teamwork and efficiency. With thousands of orders a day, they make sure every product arrives on time and in perfect condition.

RETAIL

The Retail team creates a unique shopping experience every single day. With attention to service and atmosphere, they turn every Boutique into a place where customers feel special.

SALES

The Sales team increases My Jewellery’s offline visibility. They make sure our collections are available at the best retail partners both in the Netherlands and abroad.

SUPPLY CHAIN

The Supply Chain team is the engine behind My Jewellery. They ensure products move seamlessly from supplier to customer, always at the right time and place.

TECH

The Tech team drives innovation through data and application development. They support all departments daily and keep us one step ahead.